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Automations

• Getting started with SMS automations
• How to create an SMS automation
• How to preview automations
• How to view analytics for an automation
• How to edit, turn off, or delete automations

AI Agent

• Getting started with Klaviyo's AI Service Agent
• Understanding how the AI Service Agent works
• How to test and train your AI Service Agent
• Getting started with the AI Service Agent overview dashboard
• How to change your handoff setting for the AI Service Agent